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City to Conduct 2018 National Citizen Survey

Post Date:05/08/2018 3:06 PM

This month, the City of Williamsburg will begin its bi-annual citizen survey using the National Citizen Survey (NCS). The NCS is a collaborative program between the National Research Center and the International City/County Management Association. The City has used the NCS program since 2008.

The survey focuses on community livability. It will be mailed to a random sample of 1,600 residents across the City and will address topics such as quality of life, public safety, environmental sustainability, recreation and wellness, community inclusiveness, civic engagement and public trust. The results of the last survey (2016) can be found on the City’s website.

“Later this year, City Council will define a new set of City strategies as we establish our biennial goals and initiatives,” says Mayor Paul Freiling. “The results of the NCS survey play a vital role in this process as they provide a statistically valid snapshot of how the residents of Williamsburg feel about what the City does well and what needs improvement, thereby helping us plan better for the future.” In addition, the survey helps City staff evaluate the quality of City services.

Citizens who receive a survey, regardless of how long they have lived in Williamsburg, are urged to take a few minutes to complete it and return it in the postage paid envelope. At a later date, the survey will be opened to all Williamsburg citizens, including the surrounding communities in James City and York counties.