At the July 12 City Council meeting, Assistant City Manager Jodi Miller presented the 2012 National Citizen Survey results. Since 2008, the City of Williamsburg has participated in the National Citizen Survey (NCS), a low-cost citizen survey service developed by the International City/County Management Association (ICMA) and the National Research Center (NRC). Participation allows the City to compare results with approximately 500 communities across the country.
The City of Williamsburg ranked in the top 10% nationally in the following areas:
- Overall appearance
- Opportunities to attend cultural activities
- Educational opportunities
- Public library services
- As a place to retire
- Opportunities to participate in community
- Opportunities to volunteer
- Public information services
- Value of services for taxes paid to City
- Overall image or reputation
- Services provided by the Federal Government
- Perception of City employees responsiveness
The full report is available at williamsburgva.gov/citizensurvey and a video of Ms. Miller's presentation is available online.
Data from the NCS will be used to update the City's system of Performance Metrics and dashboards and will be a resource for Council's development of the 2013/2014 Biennial Goals, Initiatives and Outcomes.