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City Awarded Certificate of Distinction in Performance Management

Post Date:10/11/2018 12:03 PM

How well does the City perform, track its progress, report that progress to its citizens and use that information to improve? With distinction, according to the International City/County Management Association (ICMA). At its annual conference in Baltimore, Maryland, ICMA awarded the City of Williamsburg a 2018 Certificate of Distinction in Performance Management. The City is one of 13 jurisdictions that received the Certificate of Distinction and one of 57 recognized overall. This is the seventh consecutive year the City has been recognized.

What is performance management? The simple definition is a process of monitoring and reviewing activities that ensure goals are consistently being met in an effective and efficient manner. In this case, performance management focuses on the performance of the City to achieve its goals.  The ICMA certificate is awarded based on criteria that include data collection and verification, training and support, public reporting, accountability and process improvement, networking, and leadership. “Performance management is a bedrock principle of professional local government management,” ICMA Executive Director Marc A. Ott said. “By recognizing these leaders, ICMA hopes to encourage others to make a commitment to collect and analyze data, report it transparently, and use it to continuously engage their communities and improve their organizations.”

“Every two years, City Council sets new strategic objectives for city government. These goals and initiatives are tracked every day and the progress is reported on the City’s website.  By simply clicking the ‘Public Dashboards’ button on the homepage, anyone can monitor the City’s progress and performance in areas such as public safety, environmental sustainability, economic vitality, transportation and human services, health and education,” says the City’s Director of Information Technology Mark Barham. “Performance data helps the City make better informed decisions and helps the community see how we are spending their tax dollars.”

Williamsburg City Council will recognize the achievement at the October 11th City Council meeting in the Stryker Center.