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City of Williamsburg Selected as one of the Top Digital Cities in the U.S.

Post Date:12/04/2018 12:38 PM

The Center for Digital Government (CDG) has announced the winners of its 2018 Digital Cities Survey, and Williamsburg, Virginia placed 10th in the United States of populations less than 75,000. This is the sixth consecutive year the City of Williamsburg made the top ten in its population category.

Now in its 18th year, the annual survey recognizes cities using technology to tackle social challenges, enhance cybersecurity, improve transparency and much more. “This year’s Digital Cities Survey winners are leading the nation when it comes to leveraging data to improve a wide range of city services and initiatives,” said Teri Takai, executive director of the Center for Digital Government. “Thanks to the efforts of these innovative cities, citizens now benefit from enhanced services as well as improved transparency and privacy protection efforts. Congratulations to the winners!”

“We are extremely pleased to once again be recognized by the Center for Digital Government and to receive this honor six years in a row,” says Mark Barham, the City’s Director of Information Technology. “Look no further than City Council’s goals, initiatives and outcomes (GIOs) and you’ll see that this is an organization that is challenged to utilize technology to increase efficiency, transparency and accessibility to our community.”

New technology and technology upgrades that the City recently introduced include:

  • Citibot, the City’s new chatbot, allows citizens to request services, ask a question or search the City website, all through intuitive text messaging. Citibot has already been recognized by the Public Technology Institute as a winner in their annual Technology Solutions Award program.
  • The City is completely redesigning parking in the Prince George Parking Garage, utilizing license-reading cameras and removing gates to allow for easier access in and out of the downtown parking facility.
  • Using GIS technology, the fire department now uses real-time mapping to show where fire hydrants, sprinkler system connections and access boxes to commercial properties and gated communities are located. Use of this technology broadens the fire department’s capacity to protect human life, property and natural resources in Williamsburg.

“Six consecutive years in Digital Cities top ten speaks volumes to the tenacity and commitment of city staff to find ways to use technology to make everyday interaction between the community and city hall more efficient and effective. Mark Barham and his IT staff are to be commended for their insight and skill in keeping the City of Williamsburg a leader in technology best practices,” says City Manager Andrew Trivette.

For a complete list of winners, visit the Digital Communities website.

Up to 75,000 population:

1st City of Coral Gables, FL

2nd City of Tamarac, FL

3rd Village of Pinehurst, NC

4th City of De Soto, TX

5th City of North Port, FL

5th City of Shawnee, KS

6th Village of Schaumburg, IL

7th City of Lebanon, MO

8th City of Salem, VA

9th City of Weston, FL

10th City of Punta Gorda, FL

10th City of Williamsburg, VA