UPDATED July 1, 2020:


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Prince George Parking Garage App Now Available

Never use the pay station again

Post Date:12/03/2019 4:23 PM

The City of Williamsburg is pleased to announce that the Passport Parking app is now available to drivers who use the Prince George Parking Garage. The app enables users to digitally pay for parking without using the pay station or setting up an online account.

Users download the free app and create an account with their vehicle information and payment information. Once that is completed, they can start a parking session. The app is like a virtual parking meter – you enter the amount of time you plan to be parked and just before the time expires, users are notified via email or text and have the option to extend the session using the app on their phone without having to return to their vehicle.

The recent technology update in the parking garage has had its share of issues. Those who have created an online account have been very pleased with the ease of driving in and out and having their credit or debit card charged. Those who do not have an online account have occasionally been caught in lines waiting to use the pay station. “The Passport Parking app is free, simple and painless,” says Mark Barham, the City’s Director of Information Technology. “Out-of-town visitors, who would not be interested in setting up an online account that they would only use when they visit the area, can download the app, delete it after they leave or keep it and use it at other locations across the U.S.”

The app does not take the place of the online account. The online account remains a reliable way to drive in and out without having to use the pay station. “The app is just another tool in the toolbox to pay for parking,” says Barham. “We now offer three ways to pay:  the pay station, the online account or the app. The mobile pay technology is reliable and convenient for users and will help increase revenue to the City, while also reducing the number of parking tickets given.”

Passport works with nearly 1,000 cities, universities and agencies worldwide, including Chicago, Toronto, London, Los Angeles, Miami and in Richmond and Virginia Beach, Virginia. Parking areas are defined by zones. “The Prince George Parking Garage in Williamsburg is Zone 1699, for all the obvious reasons,” says Barham. “1699 is when Williamsburg was founded as the capital of the Virginia Colony. If you forget the zone number, it can easily be found on the City logo.”

The original gate and ticket system that was part of the original design of the garage was no longer an option for the City as the technology had become outdated and nearly impossible to repair. “We are excited to bring our technology to Williamsburg, Virginia to help digitize and modernize their operations,” said Tom Wiese, sales director at Passport. “With the Passport Parking app, drivers can park, pay directly from their smartphones, and then get on with their day.”

The Passport Parking app is free to download from the App Store (iOS) and Google Play (Android). Users can also download the app and manage their parking online at For those preferring to use an online account, go to

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