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Plan to Move Williamsburg Forward: What to Expect from City Services as We Fight the Pandemic

Post Date:05/15/2020 10:26 AM

After Governor Ralph Northam issued Executive Order 61 outlining the state’s first phase to ease some of the restrictions put in place during the coronavirus pandemic, City Manager Andrew Trivette released to city staff his five-phase plan on Monday, May 11.

Each phase of the plan was crafted to safeguard city staff and the public to protect against a resurgence of the coronavirus while relaxing restrictions on city services.

The City of Williamsburg will continue to take the pandemic seriously — every employee’s health is critical. Some city services are administered by a sole employee and prolonged illness or quarantine could reduce the availability of a given service. The city will utilize contracts with third party service providers to augment staff as needed.

“The COVID-19 public health emergency has strained every industry’s capacity to keep workers on the job as those who are infected require at least two weeks to recover and as much as four weeks to return to work,” City Manager Andrew Trivette stated in the memorandum to city staff. “We must take every precaution while recognizing that some risk of infection is unavoidable and that the city must continue to provide the service that our community needs at a level they expect. It is this commitment that has long made Williamsburg unique.”

The city’s plan allows employees to slowly reacclimate to a new working environment as residents adjust to changes in how the city serves them.

Currently, the City is in Phase 0 of the plan. Public facilities remain closed to the public and all services remain available online or by alternative means. All special events that require a permit are canceled. City Council, Boards and Commissions hold virtual meetings. All eligible employees shall continue to telework. Employees continue to wear masks, alternate shifts and have their temperature screened twice daily. All business travel outside of the region is canceled.

On Thursday, May 14, all city staff was tested for COVID-19 and had the opportunity to be tested to see if they have previously contracted the disease.

Phase 1

For the public:

  • All public facilities to remain closed to the public.
  • All services remain available online or by alternative means.
  • All special events that require a permit are canceled.
  • City Council, Boards and Commissions will continue to hold virtual meetings.

    For city workers:

  • All eligible employees will continue to telework.
  • Employees continue to wear masks, alternate shifts and have their temperature screened twice daily.
  • All business travel outside of the region is canceled.

Phase 2

For the public:

  • All public buildings will remain closed to the public.
  • Parks and playgrounds will reopen with limited services — rental services for facilities and equipment will remain unavailable.
  • Entrance fees at all parks will be waived and no staff will be available to the public.
  • All city services remain available online or by alternative means.
  • City Council, Boards and Commissions will continue to hold virtual meetings.
  • All special events that require a permit may be allowed to continue if an infection management plan is submitted to and approved by the City Manager.

    For city workers:

  • Employees continue to wear masks, alternate shifts and have their temperature screened twice daily.
  • Alternating shifts will allow employees to begin reporting and adjust to the new work environment and procedures.
  • The city will provide free daycare to reporting employees with children ages 6 months to 12 years old to help staff return to work.
  • All business travel outside of the state is canceled.

Phase 3

For the public:

  • All public buildings will be open to the public.
  • Parks and playgrounds will open with full service.
  • Public facilities will be available on a limited basis using a service queue. At the lobby of each public facility, patrons will need to check in, request a service and will be alerted by text or with a pager that they may proceed to the requested department.
  • Residents in need of services will be required to wear a facemask while in any area where more than one person is present – disposable masks will be available at the entrance.
  • Service counters will be outfitted with barriers and markings on the floor will show safe social distances.
  • All city services remain available online or by alternative means.
  • All special events that require a permit may be allowed to continue if an infection management plan is submitted to and approved by the City Manager.

For city workers:

  • Telework will remain available for employees deemed to be at a higher risk, all other employees will report to work in-person.
  • Employees will continue to wear masks, and have their temperature screened twice daily.
  • The city will provide free daycare to all reporting employees with children ages 6 months to 12 years old to help staff return to work.
  • All business travel outside of the state is discouraged and will need approval by the City Manager.

Phase 4 — Williamsburg’s Path Forward

  • All public buildings will be open to the public.
  • All city services will remain available online or by alternative means.

The bullet points in these phases are not intended to be exhaustive, merely demonstrative of the city’s plan to keep the public and city staff safe during the pandemic.


Has your business felt an impact from the coronavirus pandemic?If so, Yes Williamsburg might be able to help you. For information on COVID-19 related business resources and grants, go to YesWilliamsburg.com

Have you flushed your business’s plumbing system since your business closed due to COVID-19? The City of Williamsburg Public Works Department recommends it. For more information on flushing your water system, contact the City of Williamsburg Public Works Department, 757-220<6140 or email publicworks@williamsburgva.gov.

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