UPDATE MARCH 30, 2020:  The following City of Williamsburg buildings and facilities are closed to the public through April 23:  Municipal Building, Stryker Center, Quarterpath Recreation Center, Waller Mill Park, Police Department and Fire Station (only required staff will be at work, others will be teleworking). Governor Northam issued a "stay at home" executive order through June 10, 2020. Business assistance information can be found here. The City's telephone hotline (for city service questions):  (757) 259-7200 and the Virginia Health Dept. call center (for COVID-19 questions/concerns):  (757) 594-7069.

Street Division

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Office is located at 401 Lafayette Street, Williamsburg, VA 23185 
Hours of operation: Monday - Friday 8:00 a.m. until 4:30 p.m. 
Emergency contact outside of regular business hours (757) 220-2331

Plow in Williamsburg


STREET DIVISION – The City maintains its own street system. VDOT maintains all county roads. The City has approximately 50 miles of roadways which require paving, painting,  sweeping, and signage. The Street Division is responsible for drainage, traffic signals, sidewalks, leaf collection, snow removal and mosquito control.

Contact Public Works to report:

  • Road signs damaged or down   mosquito spraying
  • Malfunctioning traffic signal lights
  • Damaged sidewalks and curbs
  • Pot holes in streets
  • Snow & Ice hazards
  • Street signage requests
  • Drainage issues
  • Street sweeping requests
  • Mosquito control requests
  • Leaf collection questions
  • Deceased animals in the street
  • Streetlights that are out or malfunctioning                                                      

Want to request a change to traffic control signs, markings, devices or street parking regulations? Just fill out the appropriate form below.  You can email, drop off or fax (259-3798).  The forms are reviewed by the Public Works & Utilities Department, Police Department and City Manager's Office.