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UPDATE MARCH 26, 2020:  The following City of Williamsburg buildings and facilities are closed to the public through April 23:  Municipal Building, Stryker Center, Quarterpath Recreation Center, Waller Mill Park, Police Department and Fire Station (only required staff will be at work, others will be teleworking). In addition, the Governor has urged Virginians 65+ to self-quarantine. Business assistance information can be found here. The City's telephone hotline (for city service questions):  (757) 259-7200 and the Virginia Health Dept. call center (for COVID-19 questions/concerns):  (757) 594-7069.

Water Services

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Lisa Wake, Financial Utility Specialist

Email: water@williamsburgva.gov
Telephone: (757) 220-6188 Fax: (757) 220-6188
Hours: Monday-Friday 8:00 am - 4:30 pm

The City has its own water source, treatment plant and operates the distribution system. Residential water meters are read quarterly. Business water meters are read monthly. A water deposit is required. To initiate or discontinue water service, complete the forms below or call (757) 220-6188. Payment can be made by mail, in person, through automatic monthly payment (ACH), or pay online at our e-Government site.

Rate Schedule

Water Rates (Effective 7/1/19)

  • In City - $5.30/1000 gallons
  • Outside City - $6.36/1000 gallon

Sewer Rates (Effective 7/1/19)

  • City collects HRSD (treatment) rate  - $7.83/1000 gallons (minimum-$0.30 per day)
  • No separate City sewer rate

Minimum Charges

Water 

Residential (6,000 gallons or less) - Inside City - $31.80     Outside City - $38.16 

Commercial (5,000 gallons or less) - Inside City - $26.50    Outside City - $31.80

Sewer

Residential (3,000 gallons or less) - Inside City - $27.00 

Commercial (1,000 gallons or less) - Inside City - $9.00

 

Fees - $40.00 Disconnect Fee and $150.00 Fee for tampering with water meter (City Code section 19-29)

Online Forms

    Tenants: 

    Residential Owners or Businesses:

    Other Forms:

Please mail completed forms to: Finance Department, City of Williamsburg, 401 Lafayette St., Williamsburg, VA 23185 or fax to (757) 220-6188.

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