UPDATED July 7, 2020:

Water Services

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Lisa Wake, Financial Utility Specialist

Telephone: (757) 220-6188 Fax: (757) 220-6188
Hours: Monday-Friday 8:00 am - 4:30 pm

The City has its own water source, treatment plant and operates the distribution system. Residential water meters are read quarterly. Business water meters are read monthly. A water deposit is required. To initiate or discontinue water service, complete the forms below or call (757) 220-6188. Payment can be made by mail, in person, through automatic monthly payment (ACH), or pay online at our e-Government site.

Rate Schedule

Water Rates (Effective 7/1/20)

  • In City - $5.30/1000 gallons
  • Outside City - $6.36/1000 gallon

Sewer Rates (Effective 7/1/20)

  • City collects HRSD (treatment) rate  - $7.83/1000 gallons (minimum-$0.30 per day)
  • No separate City sewer rate

Minimum Charges


Residential (6,000 gallons or less) - Inside City - $31.80     Outside City - $38.16 

Commercial (5,000 gallons or less) - Inside City - $26.50    Outside City - $31.80


Residential (3,000 gallons or less) - Inside City - $27.00 

Commercial (1,000 gallons or less) - Inside City - $9.00


Fees - $40.00 Disconnect Fee and $150.00 Fee for tampering with water meter (City Code section 19-29)

Online Forms


    Residential Owners or Businesses:

    Other Forms:

Please mail completed forms to: Finance Department, City of Williamsburg, 401 Lafayette St., Williamsburg, VA 23185 or fax to (757) 220-6188.

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