UPDATE MARCH 30, 2020:  The following City of Williamsburg buildings and facilities are closed to the public through April 23:  Municipal Building, Stryker Center, Quarterpath Recreation Center, Waller Mill Park, Police Department and Fire Station (only required staff will be at work, others will be teleworking). Governor Northam issued a "stay at home" executive order through June 10, 2020. Business assistance information can be found here. The City's telephone hotline (for city service questions):  (757) 259-7200 and the Virginia Health Dept. call center (for COVID-19 questions/concerns):  (757) 594-7069.

NRT Structure

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The City has been divided into 8 sectors. Each sector is headed by a volunteer captain and co-captain. These volunteers will be in possession of 2-way radios and will be the primary contacts with the City's Emergency Command and Control which is located in the Emergency Operations Center at 444 N. Boundary Street. Sector co-captains are responsible for developing a phone tree to communicate within their sector, holding sector meetings, coordinating sector volunteers, materials, and supplies, identifying and working with at-risk individuals, and maintaining sector sustainability and self-sufficiency during emergencies.


CERT trained volunteers are City residents who have taken the 30-hour, official CERT training. These federally approved courses train volunteers in disaster response, fire safety, first-aid, light search and rescue, sheltering, disaster psychology, and disaster simulation exercises. These training sessions are held at the Fire House and other sites throughout the city. These trained volunteers will work with the sector co-captains and with the City during and after emergencies.


Each sector has one or more amateur radio operators [HAMS], who are willing to assist with internal sector communication, sector-to-sector, and with the City. These volunteers are licensed to communicate on the 2-way radio system. They will work closely with each sector captain to provide back-up communication when needed. 


Neighborhood representatives are the primary neighborhood contacts for the sector captains from the various neighborhoods within each sector. They may be the spokespersons or designees for their own neighborhood association, organization, or neighborhood watch group (where there are no associations). In neighborhoods that have a neighborhood watch group, these volunteers work cooperatively with their sector captains and co-captains (neighborhood security, assistance, etc.).